FAQs

Is there a fee?

Hotel bookings, Cruises, Tours, Travel Insurance are always provided at no cost to you! Each trip is designed to suit your unique preferences. If it is a customized itinerary, following our complimentary consultation call, an official quote will be tailored to your specifications.

When should I reach out?

You can reach out anytime, however the sooner you have a clear idea of your travel dates, destination preferences, and overall trip objectives I can secure your bookings and ensure availability. I recommend booking at least 4-6 months in advance.

What is the booking process?

  1. Itinerary: Once I present you with the proposed itinerary along with a detailed quote outlining the cost breakdown of the trip. I am always transparent about the pricing and committed to giving you the best rates.

  2. Revisions and Approval: I want to make sure you’re happy with the proposed itinerary and trip cost breakdown. I work closely with you to fine-tune the itinerary until it meets your expectations and budget by taking the time necessary to review, provide feedback and make revisions,

  3. Booking Confirmation: Once your satisfied with the proposed itinerary, I will proceed with booking the trip components, accommodations, transportation, and activities etc.. Credit card payments are made through a secure booking system.

How do you handle refunds and cancellation?

  1. Refundable vs. Non-Refundable: At the time of booking I make sure to differentiate between refundable and non-refundable bookings and will inform you with any upfront non-refundable deposits, fees, or penalties associated with your booking.

  2. Flexible Booking Options: I prefer to offer flexible booking options, such as refundable deposits or flexible cancellation policies, to accommodate you in case you need to make change or cancel your plans due to unforeseen circumstances.

  3. Processing Refunds: I process refunds promptly and efficiently in accordance with the timeline and refund policy of the property, tour operator, transfer company, cruise ship and any vendor that you have booked your travels with.